E3/Commerce
order options make first time and repeat ordering a breeze. Customers
can order from your entire active product line. You will not need to maintain
a duplicate product database.
Orders
may be created using:
Computer-generated
suggested order (based on past usage and purchase history)
List
of most recent purchases
Past
invoices (all or selected items)
Saved
quotes (all or selected items)
Product
category "drill-down" index
Product
name/description search
Customer's
product number
Your
product number
Vendor/manufacturer's
product number
"Sounds
like" product name
Contract
prices list
Suggested
Orders including the estimated reorder date and quantity (based on customers'
past usage and purchase history) remind your customers and outside salespeople
to keep ordering.
Suggested
Order calculations consider your lead time, stock condition, and last
delivery date.
Comprehensive
Pricing:
E3/Commerce supports the comprehensive pricing rules found in Advantage
including:
Contract
pricing
Quantity
breaks
Matrix
pricing
Advertised
pricing
Web
site special pricing
Discount
from list price
Markup
from cost
Multi-level
pricing - a combination of the pricing methods listed above
Pricing
and selling in different units of measure
Full
Customer Service Features:
Orders can be placed immediately and are automatically confirmed by fax
or email. Each morning, just fill and ship orders placed at night.
E3/Commerce
incentives, like customer EOQ and Web special prices, encourage customers
to place their orders on-line, without your staff's help.
E3/Commerce's
online customer service module lets customers:
View
real-time account status including statements and payment history
Check
up-to-the-minute order status
See
last items purchased and suggested reordered quantities
Search
unlimited number of prior transactions by:
Purchase
order number
Part
number
Description
Purchase
order date
E3/Commerce
automated ordering system is available 24-hours a day to provide exceptional
service to your customers.
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